aN
angie N
1 reviews | Active since Mar 2009
11 Oct 2019, 14:46
Zero Service
Absolutely pathetic service. Query not responded to since initial query 26 September 2019 Have sent numerous emails and telephone calls and still they have not resolved my query. Have now requested account be closed due to this and they say 3 working days.....
Helpful (0)
Replies (2)0
Replies (2)
Discovery Bank's replyOfficial
13 Oct 2019, 14:35Hi angie N
Thank you for your comments.
Our Closures team will contact you to give you a settlement amount.
We can only close your account once your account has been settled in full.
Regards
Jaco
Thank you for your comments.
Our Closures team will contact you to give you a settlement amount.
We can only close your account once your account has been settled in full.
Regards
Jaco
Discovery Bank's reply13 Oct 2019, 14:35
Official
Hi angie N
Thank you for your comments.
Our Closures team will contact you to give you a settlement amount.
We can only close your account once your account has been settled in full.
Regards
Jaco
Thank you for your comments.
Our Closures team will contact you to give you a settlement amount.
We can only close your account once your account has been settled in full.
Regards
Jaco
aN
angie N's updateReviewer Update
14 Oct 2019, 07:42Thank you but my complaint is that my query was never handled and been waiting since September hence my request to close the account.
How can queries not been handled????
How can queries not been handled????
aN
angie N's update14 Oct 2019, 07:42
Reviewer Update
Thank you but my complaint is that my query was never handled and been waiting since September hence my request to close the account.
How can queries not been handled????
How can queries not been handled????