IH
Imraan H

1 reviews | Active since May 2024

24 Dec 2024, 18:25

You need to move away from DSV as your courier

DSV is a poor service provider , I am still waiting for my card to be delivered. Please change your courier as I am seriously considering cancelling my Discovery Bank products because of this absolutely atrocious service from DSV.

0
Replies (7)
Discovery Bank
Discovery Bank's reply24 Dec 2024, 18:34
Official
Hi Imraan,

We are sorry to hear about your experience with DSV.

Have you already made an arrangement and set us a date for delivery?

Kind regards,
Nosisa 
IH
Imraan H's update24 Dec 2024, 18:36
Reviewer Update
Delivery was supposed to be today and I am still waiting for them to call me back

IH
Imraan H's update24 Dec 2024, 19:27
Reviewer Update
Not holding my breath ,because I have heard that lie before .
Discovery Bank
Discovery Bank's reply24 Dec 2024, 20:39
Official
There could have been a delay with the delivery. They will surely call you back. 

We apologise for any inconveniences on your side.

Kind regards,
Nosisa
IH
Imraan H's update24 Dec 2024, 20:56
Reviewer Update
I am waiting for a call since 14h00 today. They were not able to provide me with an answer or assistance and it looks like you aren't any help either. Thanks for nothing
Discovery Bank
Discovery Bank's reply24 Dec 2024, 21:25
Official
Not to worry, we'll reach out to them for you during business hours. 

Kind regards,
Nosisa
IH
Imraan H's update27 Dec 2024, 11:21
Reviewer Update
Surprise, surprise !! still waiting for feedback . Like I said , I have heard that lie before.