MA
Mathew A
1 reviews | Active since Feb 2019
14 Nov 2024, 13:05
You must figure out / follow your own process Discovery - its not mine to figure out.
What a nightmare, Discovery Bank transfers me to Discovery Vitality, Discovery Vitality transfers me to Discovery bank. This is your process, not mine. All I want to know is why I can't redeem my Discovery points I've earned with you!? What a disaster - this is not my process, this is YOUR PROCESS !!!!
Helpful (0)
Replies (5)0
Replies (5)
Discovery Bank's replyOfficial
15 Nov 2024, 07:18Hi Mathew
Thanks for reaching out to us.
I would like to look into this matter for you. Please could you confirm what are trying to redeem your Miles for?
Regards
Girshwin
Thanks for reaching out to us.
I would like to look into this matter for you. Please could you confirm what are trying to redeem your Miles for?
Regards
Girshwin
Discovery Bank's reply15 Nov 2024, 07:18
Official
Hi Mathew
Thanks for reaching out to us.
I would like to look into this matter for you. Please could you confirm what are trying to redeem your Miles for?
Regards
Girshwin
Thanks for reaching out to us.
I would like to look into this matter for you. Please could you confirm what are trying to redeem your Miles for?
Regards
Girshwin
MA
Mathew A's updateReviewer Update
15 Nov 2024, 09:31I have been trying to redeem them on both Takealot.com as well as Incredible Connection (online) but neither work.
MA
Mathew A's update15 Nov 2024, 09:31
Reviewer Update
I have been trying to redeem them on both Takealot.com as well as Incredible Connection (online) but neither work.
Discovery Bank's replyOfficial
15 Nov 2024, 09:33What is the error you receive when you try to check out?
Discovery Bank's reply15 Nov 2024, 09:33
Official
What is the error you receive when you try to check out?
MA
Mathew A's updateReviewer Update
15 Nov 2024, 10:31I currently have 14041 discovery miles. When I try and redeem these points when purchasing on either of these websites it says that I have Zero (0) points to redeem.
MA
Mathew A's update15 Nov 2024, 10:31
Reviewer Update
I currently have 14041 discovery miles. When I try and redeem these points when purchasing on either of these websites it says that I have Zero (0) points to redeem.
MA
Mathew A's updateReviewer Update
15 Nov 2024, 11:07thanks - information has been sent and recieved an automatic acknowledgement
MA
Mathew A's update15 Nov 2024, 11:07
Reviewer Update
thanks - information has been sent and recieved an automatic acknowledgement