You don't care about your customers. Keep your card

My card wasn't delivered not even one call center agent called to check if I got the card, was I able to activate it. On top of that they used DSV to deliver our cards. The guy Call Saun Naidoo who was supposed to deliver my cars at umhlanga between 12pm to 15pm he call at 2:28pm telling that he was gonna be an hour late. I TOLD HIM THAT I have meetings at 15PM because I've been waiting for him the whole day. He decided to drop his phone on me. Refused to gimme his name.