DJW
Debbie Jagga Wächter

1 reviews | Active since Sept 2019

08 Sept 2019, 09:14

YOU ARE A JOKE!

WHAT A JOKE! Discovery Bank contacted me about migrating my card from FNB to Discovery Bank. They tell me that I can still use my Discovery card in the meantime. I have put my entire salary into my card, and now it is FROZEN. I can't transfer money from my card to my checking account. The process of uploading my documents failed, so I contacted them and emailed my documents through. Still waiting! Wonderful friendly staff keep promising results, but nothing! Now I am stuck with no money and they can't help me till Monday! They tell me it is a Discovery Card problem! Guess what? They are closed on a Sunday! I am waiting for Monday to close my account. Thanks Discovery!

0
Replies (1)
Discovery Bank
Discovery Bank's reply09 Sept 2019, 14:33
Official
Hi Debbie W
Thank you for taking my call.
As discussed, you needed to activate your new cards before you can use the cards.
Your Discovery Cards will only be deactivated once you activate your new Discovery Bank cards.
Regards
Jaco