SB
Solly B
1 reviews | Active since Mar 2022
28 Mar 2022, 19:58
Wrong information to clients by Discovery Bank
I was contacted by Discovery and they offered an account. The card was delivered and I gave the card to my daughter and was gonna deposit her pocket money into the account. I decided to start with a small fee of R200. At the end of the month an amount of R101.25 was deducted as monthly fee plus R19.29 Vitality Premium fee was also deducted. When I called to enquire I was told “So sorry Sir, this was not explained to you”. It seems I will be paying Discovery to be their client. If I had deposited a huge sum I wouldn’t have realised the deductions until late. I have asked my daughter to use the remaining R79.48 and will just close the account…
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Replies (1)Discovery Bank's replyOfficial
28 Mar 2022, 20:51Hi, Solly
Thank you for reaching out to us. Our account has monthly fees you can view your monthly fees on the Bank app and shpuld you which to close your account we can assist you.
Regards,
Lebohang
Thank you for reaching out to us. Our account has monthly fees you can view your monthly fees on the Bank app and shpuld you which to close your account we can assist you.
Regards,
Lebohang
Discovery Bank's reply28 Mar 2022, 20:51
Official
Hi, Solly
Thank you for reaching out to us. Our account has monthly fees you can view your monthly fees on the Bank app and shpuld you which to close your account we can assist you.
Regards,
Lebohang
Thank you for reaching out to us. Our account has monthly fees you can view your monthly fees on the Bank app and shpuld you which to close your account we can assist you.
Regards,
Lebohang
