SW
Stephnie W
1 reviews | Active since Jul 2013
11 Nov 2021, 13:49
WORST SERVICE EVER
I have phoned 5 months ago to open an account with them. I gave permission for the credit check, ever since they do one every month which decrease my points on my credit score??????? I want this fixed. last one done oct 2021??? for what??
I still dont have an account as I wanted to move from FNB to them, but there was issues with the app and profile, so I phoned again 3 times today and then the phone are put down in my ear.
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Discovery Bank's replyOfficial
15 Nov 2021, 09:15Hi, Stephnie
We sincerely apologize for your recent experience with Discovery Bank. We are going to need that report from you so we can send it to the Credit Management team, can you get us the proof this report and email to ***.
Regards,
Lebohang
We sincerely apologize for your recent experience with Discovery Bank. We are going to need that report from you so we can send it to the Credit Management team, can you get us the proof this report and email to ***.
Regards,
Lebohang
Discovery Bank's reply15 Nov 2021, 09:15
Official
Hi, Stephnie
We sincerely apologize for your recent experience with Discovery Bank. We are going to need that report from you so we can send it to the Credit Management team, can you get us the proof this report and email to ***.
Regards,
Lebohang
We sincerely apologize for your recent experience with Discovery Bank. We are going to need that report from you so we can send it to the Credit Management team, can you get us the proof this report and email to ***.
Regards,
Lebohang