WORST SERVICE DELIVERY IN SA

Discovery bank has the worst service delivery in the world. Spoke to about 10 different consultants since 24 November 2023, and still my issue is not resolved. 2 Payments were made by myself to another account in Saudi Arabia. to date the funds have not been released to receivers bank account, due to a code that Discovery cannot supply me with. Discovery advised 2 weeks ago that the funds will be reversed back into my account, which has still not happened. R10 000.00 i am losing interest on, and discovery is gaining the interest. Wake up Discovery bank. YOUR BUSSINESS IS UP TO ****, AND YOUR CONSULTANTS DO NOT KNOW WHAT IS GOING ON. I AM IRRITATED AND ANGRY!!!!!!! Consultants are Lebo/ Elebogile/ Tiisetso/ Puthi, and a few more i did not get the names. Then they have the cheeck to ask you to rate them a five??????? Payment were made on the 20th of November, its been nearly 4 weeks that my money is just hanging in the air😡😡😡😡😡