RJ
Raziah J

1 reviews | Active since Nov 2021

13 Feb 2024, 21:09

WORST SERVICE. A BANK THAT ALLOWS ****MERS TO HACK YOUR ACCOUNT THEN YOU MUST RUN AFTER YOUR OWN MONEY

I have logged countless calls, emails to Discovery Bamk requesting my refund I'm being sent from pillar to posts being **** to countless days, I have to use my airtime to run after my own money PATHETIC I'm disappointed as I was told my query was resolved after 2 months & would finally receive my refund that ****mers debited from account. 3 days LATER & 8 CALLS still no money then everytime the call gets dropped when I request to speak to a manager. I'm appalled

0
Replies (2)
RJ
Raziah J's update13 Feb 2024, 21:12
Reviewer Update
Logged a dispute, followed the processes, even contacted the merchant I was ****med by did everything but yet Discovery is holding onto my money
Discovery Bank
Discovery Bank's reply19 Feb 2024, 09:12
Official
Hi Raziah

Thank you for reaching out to us.

I am urgently looking into your query and I will revert with feedback.


Regards
Tsholofelo