TM
Tumelo M

1 reviews | Active since Feb 2020

29 Jul 2021, 09:54

worst service

the service from discovery bank is appalling, i app**** for a card on the app since i have all my other products with them, however, i was told that they cant accept my proof of address as i did not capture any physical address on the application. I called to find out what is the process of editing the address on the profile, i was sent from pillar to post as no one knew where to go. They took down my details and said i will get a call back but till this day i have not received anything from them.

I reached out to their social media account, still no one is able to assist. Worst mistake ever.

I wish they can just cancel that application

0
Replies (1)
Discovery Bank
Discovery Bank's reply05 Aug 2021, 18:54
Official
Hi Tumelo 

Our systems indicate that you application has been successfully approved. 

You account is now opened and you are now able to transact. 

We are sorry for the delay in resolving this matter. Should you require any further assistance, please do not hesitate to reach out to us on the toll-free number (0800) 07 96 97. 

Regards 
Girshwin