MC
Melissa C

1 reviews | Active since Oct 2019

01 Oct 2025, 12:50

Worst feedback and service for International Payments

I work for a US company remotely so I receive my salary from the US, I was advised to open a Forex account which I did, payments have been sent there and normally take around 2 business days, my last payment was done last week on the 23rd of September and to date no funds, I have called, send POP's as requested, escalated with 0 feedback and 0 funds... Discovery this is unacceptable, each time I call they have another explanation and add another 48 hours... The frustration and stress when it is now the 1st and bills are due... with NO FEEDBACK AT ALL!

0
Replies (2)
Discovery Bank
Discovery Bank's reply01 Oct 2025, 12:58
Official
Hey Melissa.

Thank you for contacting us. We apologize for the experience that you have had with us.

I am looking into this for you and will get back to you, via your DMs.

Kind regards,
Mpho.
MC
Melissa C's update01 Oct 2025, 13:00
Reviewer Update
A sense of urgency would be great as it has been escalated.... several times and zero feedback