1 reviews | Active since Jun 2010
Worst experience with Discovery, Pathetic service!!!
I am very dissatisfied with your response and lack of service regarding a matter that happened this morning!
My husband paid a beneficiary with immediate payment this morning to an ABSA bank account as it was an emergency and they need the funds! The money was taken from his account but the beneficiary did not receive the funds!! We have called your “help desk” twice this morning and they cannot give us an answer as to when or why the money did not reflect and it cannot be returned either!
I find this absolutely unacceptable and pathetic!! We have also logged am investigation with the proof of payment as “lost funds”! I want this money back immediately!
My husband and I will be closing our accounts and informing the whole of social media if this is not sorted out immediately!
Your lack of help is shocking!!
I want feedback about the R3000 that is floating around!! Now my parents must starve as this money was for them and the payment hasn’t gone through!!!
This is not great to hear and our team will look into this for you. We do apologize for the frustration that has been caused.
Please note we can not work on a profile from the request of a third party, please request that your husband contact us directly.
Kind regards,
Tyrone
This is not great to hear and our team will look into this for you. We do apologize for the frustration that has been caused.
Please note we can not work on a profile from the request of a third party, please request that your husband contact us directly.
Kind regards,
Tyrone
We do apologize for this experience and the frustration.
Please ask that the account owner contact us on the contact channels provided in our previous message so that we may help them.
Kind regards,
Tyrone
We do apologize for this experience and the frustration.
Please ask that the account owner contact us on the contact channels provided in our previous message so that we may help them.
Kind regards,
Tyrone