Worst customer service

Worst customer care service

I deposited money into my wife’s account n the 17th December. Only to be told the money had been flagged, due to the large amount. Mind you, every month I make a deposit into her account. We then sorted out that dispute. To be told the money would be in my wife’s account over the weekend and nothing. It’s been two weeks, I’ve called the bank every single day only to be told please be patient it’s coming, from that to be told that there is a system issue it’s slow. Now the latest story is that my file is with someone dealing with the issue, and somebody will get back to me. Two weeks and not single person has gotten back to me. This is our bread and butter, and we can’t pay our bills. Our daughters start school soon and we can’t even provide for them, because Discovery bank is too lazy to actually give me my money!!!