Worst banking experience so far.

Discovery bank does not have any branches, so when it comes to documents you need the bank to stamp and have signed by a bank official, you're not going to have a good time.

I got a departmental post and they are very specific and strict when it comes to handing in the correct documents on time. I phoned the bank on the 13th of August, asking if the could stamp and sign 1 document. The lady assisting me said the could do it if I scanned the document and my ID, then it would take 24 - 48hrs ***. I stated that it is urgent and that I need it back by Friday or the latest Monday. Today is Monday the 17th and I didn't receive a thing from discovery bank.

I phoned again, asking why I'm still waiting, only to be placed on hold for 13 minutes. After the lady finally got back to me, she said that I'll have to wait another 24 - 48hrs. This is laughable! I will simply close my account and open a Capitec Bank account. Why is it impossible for Discovery to stamp 1 page within 24hrs?