Worst Bank in South Arfica!

Item: Discovery Bank
Rating: 1
Author: Stuart L

Discovery bank keeps on issuing and charging me for a secondary card. All attempts to contact them on any of their numbers are in vain! After 5 minutes each time the call gets dropped or you get put on hold and NO ONE ever comes back to you

Helpful (0)

Replies (1)

Discovery Bank's replyOfficial

10 Dec 2020, 09:31

Hi Struart

Thank you for getting in touch with us regarding your issue.

Our systems indicate that your account currently has a secondary card allocated to your profile.

To remove this card, you need to join Discovery Bank so we can create a Primary card for you and remove the secondary card on your profile.

To do this please follow the steps laid out below:

Download the Discovery Bank App
Select join the bank
follow the registration process.

Once completed your primary card will be created and your account will be migrated to Discovery Bank.

Should you have any troubles with this, please do not hesitate to contact us directly.

Regards
Girshwin

Discovery Bank's reply10 Dec 2020, 09:31

Official

Hi Struart

Thank you for getting in touch with us regarding your issue.

Our systems indicate that your account currently has a secondary card allocated to your profile.

To remove this card, you need to join Discovery Bank so we can create a Primary card for you and remove the secondary card on your profile.

To do this please follow the steps laid out below:

Download the Discovery Bank App
Select join the bank
follow the registration process.