RW
Ryan W

1 reviews | Active since Jan 2014

31 Jan 2022, 15:43

Worst bank in south africa, should not be called a bank

This bank is the worst bank in the country, do not join them. The app does not work properly. The bank constantly says transfers are 'suspicious' and then forces you to phone into them to unblock the transfers. You phone through, wait 10 minutes, then explain your story, the customer service assistant then passes you through to ***** where you verify yourself again then you have to tell the whole story again, they then argue with you and tell you how great their bank is, then they pass you to someone else, then eventually they put the phone down on you. Do not bank with this company, they are awful!

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Replies (1)
Discovery Bank
Discovery Bank's reply31 Jan 2022, 15:48
Official
Hi Ryan

I'm sorry to hear about your experience and I hope you can give us an opportunity to prove to you that there are better experiences to be had with us.

Regards
AJ