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Njabulo X

1 reviews | Active since Nov 2024

01 Sept 2025, 15:30

Worst Bank Experience – Two Months of Negligence

I have been dealing with a payment that left my account erroneously for two months in a row, pleading for a reversal, and the bank has done absolutely nothing. Their system clearly cannot handle simple issues, and their customer service shows zero concern for protecting clients.

This isn’t just frustrating—it’s unacceptable. I am closing my account immediately and taking my business elsewhere. If you value your money and time, stay far away from this bank.

if i could i would give this bank a -1. Worst bank ever.

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Replies (1)
Discovery Bank
Discovery Bank's reply01 Sept 2025, 15:36
Official
Hi there,

Please receive this as confirmation of receipt and acknowledgement of your query.

Thank you for your patience and understanding while I investigate this for you.

Kind regards,
Nosisa