MK
Michelle K

1 reviews | Active since Jun 2019

18 Jan 2022, 08:44

WORST BANK EVER!! Don’t bank with them, they have no integrity and are sly!

Arrangements made with discovery, yet still being harassed by their attorneys. I made a payment into my Discovery Account and then wanted to transact from my Discovery account to pay another creditor but my account has been BLOCKED with no notice whatsoever so the little funds I have are trapped in my Discovery Transactional account. They do not reply to emails, they do not call back and they have trapped my only funds without notice and refuse to unblock my account. I’ve complained already about their disgusting attorneys on Hellopeter and they rep**** saying they would get back to me. THEY NEVER DID! I’m shocked and disgusted by the treatment and lack of service afforded by Discovery Bank.

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Replies (4)
Discovery Bank
Discovery Bank's reply18 Jan 2022, 12:33
Official
Good day Michelle

Thank you so much for reaching out.

I'm so sorry to hear about your experience as I could understand your frustration at this point in time and I'd love to assist you.

Can you please DM me your ID number to have a look at your portfolio and investigate the block.

Kind regards
Nicolene


Discovery Bank
Discovery Bank's reply24 Jan 2022, 10:06
Official
Good day Michelle

Thank you so much for your respondse.

I'm looking into your account and will advise shortly.

Kind regards
Nicolene
MK
Michelle K's update24 Jan 2022, 11:40
Reviewer Update
Hi Nicolene, I made an arrangement to pay R1000 a month, which I paid R1600.00 last month
Discovery Bank
Discovery Bank's reply24 Jan 2022, 11:43
Official
Hi Michelle 

The payment we received was in November into your Transact Account.

No payments were received in December.

Kind regards
Nicolene