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JB
JP B

1 reviews | Active since Nov 2013

05 Jul 2021, 11:02

Worst bank ever

Not very good service , keep getting messages that I have been phoned and not a single missed call despite confirming the number with the client. Also I paid the minimum more than the minimum amount on my card as per the email and then after that I get another message saying the minimum amount is now…

0
Replies (5)
Discovery Bank
Discovery Bank's reply05 Jul 2021, 16:06
Official
Hi JP
 

Thank you for bringing this query to our attention. We have attempted to contact you two times today to advise on the status of your account, however we were not able to reach you.

Please contact our bankers for assistance on ***, and we will assist further.

Regards
Thuli

JB
JP B's update05 Jul 2021, 16:15
Reviewer Update
I have phoned 4 times from abroad now at my cost and I am still not getting help.
JB
JP B's update05 Jul 2021, 16:18
Reviewer Update
If you add payments of the last 3 months I have paid more than what I should of. My account is not overdue
Discovery Bank
Discovery Bank's reply05 Jul 2021, 16:22
Official
Thank you for the response. 

Please contact our international contact number on +***0 for further assistance.

Regards 
Thuli
JB
JP B's update05 Jul 2021, 16:26
Reviewer Update
I have done that