Worst bank and horrible customer service from managers/ Soft Lock on My Account for the 100th times and without notification

This bank is the pits I tell you. Yesterday I wake up to my account being locked without any explanation or notification. I called them yesterday at 7am, the only explanation they could give me is that they received a message from Standard Bank saying that they can’t get hold of the their client to verify if it was her that paid the money into my account! So the person that paid me went to Standard Bank and verified that she was the one that paid the money and also sent proof of POP. ****** 48 hours later I’m having back and forth calls with their rude managers who can’t resolve this. I’m so over this bank as this is not the first time it’s happening.