TM
Thobile M
1 reviews | Active since Nov 2023
19 Mar 2025, 17:08
Worried client
Discovery opened ***** case for me on 24 February and they said the turnaround time is 72 hours but till today I haven't got a reply from them I tried to call them but they didn't explain why my bank is paused, they also didn't tell me who reported me so I'll talk to that person and I also have all proofs of payments for people who deposited money on my account and this is not fair that I can't get my money there, I would appreciate if they can take the money of the person who reported me from my account and give me a chance to withdraw mine because I really need that money, my case number was ***1
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Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
19 Mar 2025, 17:44Hi there,
Please receive this as confirmation of receipt and acknowledgement of your query.
I have escalated the matter with our ***** management, who will reach out to you as soon as possible.
Kind regards,
Nosisa
Please receive this as confirmation of receipt and acknowledgement of your query.
I have escalated the matter with our ***** management, who will reach out to you as soon as possible.
Kind regards,
Nosisa
Discovery Bank's reply19 Mar 2025, 17:44
Official
Hi there,
Please receive this as confirmation of receipt and acknowledgement of your query.
I have escalated the matter with our ***** management, who will reach out to you as soon as possible.
Kind regards,
Nosisa
Please receive this as confirmation of receipt and acknowledgement of your query.
I have escalated the matter with our ***** management, who will reach out to you as soon as possible.
Kind regards,
Nosisa
TM
Thobile M's updateReviewer Update
22 Mar 2025, 01:39You said you will get back to me as soon as possible but I didn't receive any call since I complained
TM
Thobile M's update22 Mar 2025, 01:39
Reviewer Update
You said you will get back to me as soon as possible but I didn't receive any call since I complained
Discovery Bank's replyOfficial
25 Mar 2025, 09:04Hi Thobile,
The ***** investigator tried to contact you on the 22nd of March but could not reach you. I have reached out to him again, and he should contact you within 24 working hours.
Kind regards,
Nosisa
The ***** investigator tried to contact you on the 22nd of March but could not reach you. I have reached out to him again, and he should contact you within 24 working hours.
Kind regards,
Nosisa
Discovery Bank's reply25 Mar 2025, 09:04
Official
Hi Thobile,
The ***** investigator tried to contact you on the 22nd of March but could not reach you. I have reached out to him again, and he should contact you within 24 working hours.
Kind regards,
Nosisa
The ***** investigator tried to contact you on the 22nd of March but could not reach you. I have reached out to him again, and he should contact you within 24 working hours.
Kind regards,
Nosisa