RP
Ros P

1 reviews | Active since Nov 2015

06 Sept 2017, 17:58

Why Discovery Credit Card

After dealing with Discovery credit card division for the first time as a potential customer , I started the application process only to be sent down rabbit holes and bouncing between *********** people. I wasted 2 hours in total only an application only to lose confidence in their service.

My eventual take on discovery is that they don't need or want new business so ill go elsewhere and give a competitor credit card provider the business.

********** 230 - call reference.

spoke to Candi who was reluctant to give me the name of a senior managers details. I got a Ulrich De Klerk's name but having read this forum, it appears that people have had similar issues. Ulrick please call me if you want real feed back - Thanks

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Replies (1)
Discovery Bank
Discovery Bank's reply07 Sept 2017, 14:33
Official

Hello RosPol

Thank you for your comments and for bringing this matter to our attention.

As discussed with Ulric, we are awaiting your wife’s proof of income to complete her application.

We sincerely apologise for any inconvenience caused in this matter.

Regards

Jaco