1 reviews | Active since May 2010
What Nonsence
I wrote my complain last week and was since phoned by the two people addressing my issues with my card.<br> Both responses are so disappointing. First If my budget facility was in working order when I made my purchases I would have chosen the 3 month payment option which my account history shows has always been my choice. But since I have to transfer funds from straight to budget I can only repay over 6 months - meaning Discovery greatly benefits in interest!!!!<br> <br> Second I was told that there is nothing wrong with my budget facility and the problem lies with The Western shoppe Fourways, Edgars The Glen, Perfect 10 Columbine Square and DR Kenvin LUC etc..... WHAT *******!!! How can the problem be with every one else! And by they way I could not purchase on Budget with my Discovery card at the Western Shoppe but I could with my FNB credit card!!!!! How is that the Western shoppe's problem!!!!<br> <br> The other option given to me was to order a new card - which I not did, If this does not solve the problem I will close my Discovery credit card forever! I better not be paying for that card......
Thank you for your comment and for bringing this matter to our attention.
We have responded to you via email.
Regards
Gisela Peters
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Email: ***
URL: http://www.discovery.co.za
Thank you for your comment and for bringing this matter to our attention.
We have responded to you via email.
Regards
Gisela Peters
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Email: ***
URL: http://www.discovery.co.za
