JP
Johan P
1 reviews | Active since Mar 2009
25 Feb 2015, 11:46
What a ******* taking chances
I received a threatening text message to pay an outstanding amount om a Discovery Card. On 13 Feb 2014 I sent a cancellation form to discovery to close this account of which I have email proof.<br> The outstanding amount is Visa charge and will not be paid at all.<br> You are welcome to write back your so called outstanding amount.<br> <br> If this account is not closed NOW for once and all I will escalate to the media with my proof
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Replies (1)
Discovery Bank's replyOfficial
25 Feb 2015, 16:22Hello johanpta,
Thank you for your comments and for bringing this matter to our attention.
At the outset we would like to sincerely apologise for this issue.
Our Team is working on finalising the closure and will be in contact shortly.
Your reference number is - ***.
Regards,
DiscoveryCard Team
Tel: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comments and for bringing this matter to our attention.
At the outset we would like to sincerely apologise for this issue.
Our Team is working on finalising the closure and will be in contact shortly.
Your reference number is - ***.
Regards,
DiscoveryCard Team
Tel: ***
Email: ***
URL: http://www.discovery.co.za
Discovery Bank's reply25 Feb 2015, 16:22
Official
Hello johanpta,
Thank you for your comments and for bringing this matter to our attention.
At the outset we would like to sincerely apologise for this issue.
Our Team is working on finalising the closure and will be in contact shortly.
Your reference number is - ***.
Regards,
DiscoveryCard Team
Tel: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comments and for bringing this matter to our attention.
At the outset we would like to sincerely apologise for this issue.
Our Team is working on finalising the closure and will be in contact shortly.
Your reference number is - ***.
Regards,
DiscoveryCard Team
Tel: ***
Email: ***
URL: http://www.discovery.co.za