1 reviews | Active since Apr 2026
What a joke
Worst decision ever to join the banking side of this business. I'm happy with my medical aid with Discovery but the rest of their portfolio is appalling. Once they have your consent to contact you for anything they become incredibly harrasing and phone you several times a day even when you ask not to be called. I've requested the closure of my credit card, which by the way was in a positive balance and it's like pulling teeth to get an account closed... Apparently the turnaround time to close an unwanted account is at minimum 8 working days ... What I joke ... In the mean time they try find any reason not to close the account... It's like I'm being forced to keep an account I have no interest in having. Their fees are ridiculous and their "rewards" leave much to be desired...
Absolutely a joke
Thank you for contacting us. We apologize for the experience that you have had with us.
I am looking into this for you and will get back to you, via your DMs.
Kind regards,
The Discovery Bank Team.
Thank you for contacting us. We apologize for the experience that you have had with us.
I am looking into this for you and will get back to you, via your DMs.
Kind regards,
The Discovery Bank Team.
I find it even more frustrating to be honest that you can reply here on a public forum but not to the emails I've been sending over the last week.
Again I do hope this will at least lead to resolution.
I find it even more frustrating to be honest that you can reply here on a public forum but not to the emails I've been sending over the last week.
Again I do hope this will at least lead to resolution.