ME
Martin E

1 reviews | Active since Jan 2011

08 Jul 2025, 11:08

What a job to use free miles! Then nonsense about 15 percent discount ...

I wonder how many executives actually use discovery free miles ... after downloading the application jumping through hoops the manger and I were unable to sort out the issue at a sports shop ... yesterday paying for a book at Loot ... can't process transaction ... next day issues ... eventually paid with my discovery free miles then get a message from Discovery Bank: You missed up to 15% discount on your Discovery Miles purchase. Download the Discovery Bank app and upgrade to a credit product today! This message is cruel and unkind. Next time I will change my card to another bank. Please don't phone me.

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Replies (1)
Discovery Bank
Discovery Bank's reply08 Jul 2025, 11:32
Official
Hi Martin

Thank you for reaching out to us, and we appreciate your feedback.

This is usually a prompt for our clients who have our credit card accounts during our venture with FNB, to join the bank and be able to enjoy the full rewards of having a credit card account with us.

For assistance with the migration please contact us on our toll-free number ***.

Kind regards,
Mpho.