What a gemors!!

Item: Discovery Bank
Rating: 1
Author: dave L

totally pathetic once again .... Wanted to REINVEST a foxed deposit .... Refusal to give rates on the phone ..... go to the APP ..... Miss/MRS DICHABA promised to phone back when account had dissapered .... never bothered .SANNAH ..... limit exceded reset !!! Still does not work ...... so I tried to open a new account still the app freezes !!! Have to logout !! If you had any decent practices in place a human voice should have been able to rectify this without saying voetsak to a customer ..... Just use the app!!! How do i get my money back ?????

Helpful (0)

Replies (2)

Discovery Bank's replyOfficial

29 Jul 2022, 20:35

Hi Dave

I'm sorry to hear about your experience.

I'll have a look in to this for you to find what is happening regarding your case and get back to you as soon as possible.

Regards
AJ

Discovery Bank's reply29 Jul 2022, 20:35

Official

Hi Dave

I'm sorry to hear about your experience.

I'll have a look in to this for you to find what is happening regarding your case and get back to you as soon as possible.

Regards
AJ

dave L's updateReviewer Update

01 Aug 2022, 08:05

So it just gets worse .
by now i see you have no repect for your customers . i logged a call on Hellopeter out of frustration!! You send me a mail today saying I must get Fica docs before you will help me ........
i get a reply back ......... Mail box full ....
phone me and sort this out or I will go directly to the banking ombudsman today ...
Dave luman ***

dave L's update01 Aug 2022, 08:05

Reviewer Update