RB
Riaan B

1 reviews | Active since Aug 2022

13 Sept 2022, 08:17

Well done discovery bank, for proving customer relations are top priority

I had to do my ID card for reason beyond my control, and the home affairs, with in discovery bank was my only choice, cause lets face it what could go wrong, needless to say it was home affairs and everything that goes with its name, well carried it through to this branch. Having said that, the staff at discovery bank came to me rescue, they friendly, willing to go beyond their job titles and even when it was not their duty to assist they did it anyways. I required my Id to collect my new card, I slipped up there, offered my driver license, as in my mind its a form of identity, wrong again. Discovery bank's staff offered to print me a copy of my ID, all I needed was a to send it via email. Grateful for that I made some calls, send them the copy, and again the friendly staff, took up the responsibility, and printed me a copy on their time and expense. To that team of staff, the managers I applaud you for the great work you do. I am eternally in your debt.

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Replies (1)
Discovery Bank
Discovery Bank's reply13 Sept 2022, 09:45
Official
Good day Riaan 

Thank you so much for taking the time to write to us today.

We appreciate your kind words and will continue to work hard for our clients.

Kind Regards
Discovery team