CW
Cameron W
1 reviews | Active since Jun 2011
31 Jul 2015, 08:07
Website and systems a mess
Tried to make a purchase with an online retailer, no OTP received. Requested another OTP several times, nothing received. Read the help which told me to login to [URL Removed] go to \verified by visa"and change settings to send emails rather than smses. Logged in"
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Replies (1)
Discovery Bank's replyOfficial
31 Jul 2015, 11:10Hello CameronW,
Thank you for your comments and for bringing this matter to our attention.
At the outset, we sincerely apologise for the inconvenience caused in this matter.
Our Service Team will be in contact with you in order to resolve your query.
Thank you for your kind patience in the interim.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comments and for bringing this matter to our attention.
At the outset, we sincerely apologise for the inconvenience caused in this matter.
Our Service Team will be in contact with you in order to resolve your query.
Thank you for your kind patience in the interim.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Discovery Bank's reply31 Jul 2015, 11:10
Official
Hello CameronW,
Thank you for your comments and for bringing this matter to our attention.
At the outset, we sincerely apologise for the inconvenience caused in this matter.
Our Service Team will be in contact with you in order to resolve your query.
Thank you for your kind patience in the interim.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comments and for bringing this matter to our attention.
At the outset, we sincerely apologise for the inconvenience caused in this matter.
Our Service Team will be in contact with you in order to resolve your query.
Thank you for your kind patience in the interim.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za