Wasting customer's time and money

I have one primary and three secondary credit cards with Discovery. After three years they decided to issue new cards with new numbers. I was expecting delivery of all my four cards today, but instead only one was delivered. It means that I have to wait for the others on separate deliveries and each time produce a copy of my ID and a copy of proof of residence. Is this a waste of my time and money? What utter inefficiency. No wander we pay so much in fees to discovey, just to cover their poor management choices.Instead of one delivery. pay for four courriers. This is our money being badly utilised. It is time that Discovery management do something to improve services, not just get a fat salary for not caring at all.