FS
Fanie S
1 reviews | Active since Jan 2013
22 Dec 2015, 17:27
Vitality Mall fail to deliver, time after time
I bought a R750 Cape Union Mart SMS voucher with my Discovery Miles, on 20/12/2015.<br> <br> Delivery via SMS stated 24 - 48 hrs. This was important to me, as I intended using this towards purchasing a specific jacket at Cape Union Mart as a Christmas present for my wife and we are leaving GP on 23/12/2015 to join family-in-law in a rural area (i.e. no Cape Union Mart there).<br> <br> As I had not received the SMS by mid day 22/12/2015, I phoned the call centre and spoke to \Patricia". I wanted ro cancel the order but she convinced me not too as she assured me that I would"
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Discovery Bank's replyOfficial
23 Dec 2015, 15:09Hello Fanie S,
Thank you for your comments and for bringing this matter to our attention.
As per our telephonic conversation this afternoon we sincerely apologize for the delay in finalizing the voucher you requested.
Thanks you for your patience and understanding.
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Thank you for your comments and for bringing this matter to our attention.
As per our telephonic conversation this afternoon we sincerely apologize for the delay in finalizing the voucher you requested.
Thanks you for your patience and understanding.
***
Discovery Bank's reply23 Dec 2015, 15:09
Official
Hello Fanie S,
Thank you for your comments and for bringing this matter to our attention.
As per our telephonic conversation this afternoon we sincerely apologize for the delay in finalizing the voucher you requested.
Thanks you for your patience and understanding.
***
Thank you for your comments and for bringing this matter to our attention.
As per our telephonic conversation this afternoon we sincerely apologize for the delay in finalizing the voucher you requested.
Thanks you for your patience and understanding.
***