Violation of arred terms non payment for closure of account

i submitted my closure of account documents and was told after asking that it would take 2 to 5 business days. I planned my financial affairs around that as the money would be transferred to my current account and i dont have access to the funds at discovery i app**** to be transferred.

It has now been 13 to 14 business days and the money has not been received after numerous follow ups at 6 working days and maybe an additional 3 since then.

Discovery clearly has no respect for contractual obliations and basic human dinity. I have not been able to feed my family as a result of their neligence and blatant lack of service.

I will be claiming significant damaes for this as a direct result of the sufferin and hardship caused as a direct result of discovery not rendering its contracted service.

Discovery is ******* do not support them.