1 reviews | Active since Jul 2011
VERY SUSPICIOUS ACTIVITY NOW`! [??]
I get this more than three months ago:
From: *** <***> Sent: Monday, 12 July 2021 15:38 Subject: CASE #[***] - Won pre arbs
"...and your account is credited with the disputed amounts on 02 June 2021 with R700.82 and on the 10 July 2021 with R1769,23 and R1692,37. "
I wait patiently and send this:
To: *** Subject: FW: CASE #[***] - Won pre arbs Importance: High
I still don’t see the credits referred to below. Am I missing something?
And get a proof that it was received and read:
From: DBDisputes <***> Sent: Saturday, 16 October 2021 11:00 Subject: Read: FW: CASE #[***] - Won pre arbs Importance: High
Your message
To: DBDisputes Subject: FW: CASE #[***] - Won pre arbs Sent: 16 October 2021 10:59:55 AM (UTC+02:00) Harare, Pretoria
Your message
To: DBDisputes Subject: FW: CASE #[***] - Won pre arbs Sent: 16 October 2021 10:59:55 AM (UTC+02:00) Harare, Pretoria
was read on 16 October 2021 11:00:20 AM (UTC+02:00) Harare, Pretoria.
Getting no response and not having things properly resolved now now seems to be the norm with Discovery Bank.
BUT *****ING MONEY? / ...could that really be happening??
WHY IS IT THAT THE EMAIL SENT ON OCTOBER 16 [confirmation of receipt received] REQUESTING THIS INFORMATION WAS IGNORED FOR OVER A WEEK.
Is that really the culture at Discovery Bank?
Is that a generally acceptable time frame?
DON'T YOU SEE WHY IT'S NECESSARY TO RESORT TO SOCIAL MEDIA?
WHY IS IT THAT THE EMAIL SENT ON OCTOBER 16 [confirmation of receipt received] REQUESTING THIS INFORMATION WAS IGNORED FOR OVER A WEEK.
Is that really the culture at Discovery Bank?
Is that a generally acceptable time frame?
DON'T YOU SEE WHY IT'S NECESSARY TO RESORT TO SOCIAL MEDIA?
Hi, Nyvrem
We sincerely apologize for your recent experience with Discovery Bank, on this platform we do not have access to emails provided. We will raise the issue with relevant team to advise.
Regards,
Lebohang
Hi, Nyvrem
We sincerely apologize for your recent experience with Discovery Bank, on this platform we do not have access to emails provided. We will raise the issue with relevant team to advise.
Regards,
Lebohang