SK
STEVEN K

1 reviews | Active since Jun 2016

29 Jun 2016, 10:14

VERY SERVICE

<p>Yesterday the 28th of June 2016 i sent my phone number so i can try and apply for a gargae card the sent me the ref number: ********** 3 so i wait i call today the 29th of June 2016 and i ask how long should i get a call back they tell me 48 hours no were on the web site does it say that,I then i ask if i can speak to someone so i can apply for a card i then get sent arount to not one but three people , please holod while i put you through to the sales deportmnet from post to piller.These is not very good service i'm one of your clients i have medical and insurance with discovery can you emagine if i start telling people of my mad service i getting .This is not good. </p>

0
Replies (1)
Discovery Bank
Discovery Bank's reply29 Jun 2016, 10:46
Official

Dear FREED1

Thank you for your comments and for bringing this matter to our attention.

As per our telephonic conversation this afternoon.

We sincerely apologize for any inconvenience caused in this matter.

Thank you for your patience while we resolve this query.

Your reference number is – ********** 382