DN
Daniel N
1 reviews | Active since Jul 2023
07 Jul 2023, 09:25
VERY POOR SERVICE DISCOVERY BANK
Good day
My Name is Daniel Naidoo and i am absolutely upset with Discovery reason being i have medical aid with discovery and i do not have a discovery bank card and when i recently wanted to open a discovery bank i am sitting in a negative of nearly R1000 which i am totally unaware OF and this is really poor service i don't even had a bank card to start of it how the hell can i owe discovery when i don't even have a bank card. I NEED THIS TO BE SORTED ASAP OR I AM TAKING ACTION AGAINST DISCOVERY AND I DO WANT TO OPENA DISCOVERY CARD BUT I CANNOT.... My contact number is ***.
Helpful (0)
Replies (8)0
Replies (8)
Discovery Bank's replyOfficial
07 Jul 2023, 13:23Hi Daniel
I have had a look at you profile to verify your complaint and I am still investigating what has happened, I will provide you with feedback as soon as I have it.
Regards,
Palehelo
I have had a look at you profile to verify your complaint and I am still investigating what has happened, I will provide you with feedback as soon as I have it.
Regards,
Palehelo
Discovery Bank's reply07 Jul 2023, 13:23
Official
Hi Daniel
I have had a look at you profile to verify your complaint and I am still investigating what has happened, I will provide you with feedback as soon as I have it.
Regards,
Palehelo
I have had a look at you profile to verify your complaint and I am still investigating what has happened, I will provide you with feedback as soon as I have it.
Regards,
Palehelo
DN
Daniel N's updateReviewer Update
07 Jul 2023, 13:50Hi Thank you i am looking foward for your feedback
DN
Daniel N's update07 Jul 2023, 13:50
Reviewer Update
Hi Thank you i am looking foward for your feedback
DN
Daniel N's updateReviewer Update
09 Jul 2023, 15:06Hello do you have feedback?
DN
Daniel N's update09 Jul 2023, 15:06
Reviewer Update
Hello do you have feedback?
Discovery Bank's replyOfficial
13 Jul 2023, 08:59Hi Daniel
Please pardon my delayed response.
I only received the transaction listing on your account today, this confirms that the outstanding balance on your account is only fees that built up on our account.
I have sent this to my management for approval for the reversal of fees and will provide feedback as soon as I get it.
Regards,
Palehelo
Please pardon my delayed response.
I only received the transaction listing on your account today, this confirms that the outstanding balance on your account is only fees that built up on our account.
I have sent this to my management for approval for the reversal of fees and will provide feedback as soon as I get it.
Regards,
Palehelo
Discovery Bank's reply13 Jul 2023, 08:59
Official
Hi Daniel
Please pardon my delayed response.
I only received the transaction listing on your account today, this confirms that the outstanding balance on your account is only fees that built up on our account.
I have sent this to my management for approval for the reversal of fees and will provide feedback as soon as I get it.
Regards,
Palehelo
Please pardon my delayed response.
I only received the transaction listing on your account today, this confirms that the outstanding balance on your account is only fees that built up on our account.
I have sent this to my management for approval for the reversal of fees and will provide feedback as soon as I get it.
Regards,
Palehelo
DN
Daniel N's updateReviewer Update
13 Jul 2023, 11:14Hi
Thank you kindly for the response and great feedback I am looking forward on the reversal and to open my discovery account any ETA on it?
Thank you kindly for the response and great feedback I am looking forward on the reversal and to open my discovery account any ETA on it?
DN
Daniel N's update13 Jul 2023, 11:14
Reviewer Update
Hi
Thank you kindly for the response and great feedback I am looking forward on the reversal and to open my discovery account any ETA on it?
Thank you kindly for the response and great feedback I am looking forward on the reversal and to open my discovery account any ETA on it?
DN
Daniel N's updateReviewer Update
14 Jul 2023, 10:01Hi Thank you
This is great news also please can a bank card be delivered to me as I don't even have a card to use.
This is great news also please can a bank card be delivered to me as I don't even have a card to use.
DN
Daniel N's update14 Jul 2023, 10:01
Reviewer Update
Hi Thank you
This is great news also please can a bank card be delivered to me as I don't even have a card to use.
This is great news also please can a bank card be delivered to me as I don't even have a card to use.
DN
Daniel N's updateReviewer Update
18 Jul 2023, 19:05Hi There
I do see that it's out of a negative and i am extremely satisfied with the service thus far.
Thank you so much!!!!
I just have one more enquiry regarding my medical aid card. I don't have a medical aid card since upon taking up the membership please can this be arranged ASAP for delivery to my home address.
I do see that it's out of a negative and i am extremely satisfied with the service thus far.
Thank you so much!!!!
I just have one more enquiry regarding my medical aid card. I don't have a medical aid card since upon taking up the membership please can this be arranged ASAP for delivery to my home address.
DN
Daniel N's update18 Jul 2023, 19:05
Reviewer Update
Hi There
I do see that it's out of a negative and i am extremely satisfied with the service thus far.
Thank you so much!!!!
I just have one more enquiry regarding my medical aid card. I don't have a medical aid card since upon taking up the membership please can this be arranged ASAP for delivery to my home address.
I do see that it's out of a negative and i am extremely satisfied with the service thus far.
Thank you so much!!!!
I just have one more enquiry regarding my medical aid card. I don't have a medical aid card since upon taking up the membership please can this be arranged ASAP for delivery to my home address.
Discovery Bank's replyOfficial
19 Jul 2023, 15:36Hi Daniel
Please check your account again , I see it has updated on our side, I will be referring your medical aid query to the relevant team.
It's been a pleasure assisting you.
Regards,
Palehelo
Please check your account again , I see it has updated on our side, I will be referring your medical aid query to the relevant team.
It's been a pleasure assisting you.
Regards,
Palehelo
Discovery Bank's reply19 Jul 2023, 15:36
Official
Hi Daniel
Please check your account again , I see it has updated on our side, I will be referring your medical aid query to the relevant team.
It's been a pleasure assisting you.
Regards,
Palehelo
Please check your account again , I see it has updated on our side, I will be referring your medical aid query to the relevant team.
It's been a pleasure assisting you.
Regards,
Palehelo