SC
Susan C

1 reviews | Active since Dec 2020

09 Dec 2020, 10:11

VERY POOR FRUSTRATING SERVICE

Been trying to settle and close this account for almost a week. Even after following instructions and providing POP by due date, account still active and been requested to make another account closure request! Being passed from one person to the next again!

0
Replies (2)
Discovery Bank
Discovery Bank's reply09 Dec 2020, 10:47
Official
Hi Susan 

We will investigate your account closure request and get back to you shortly. 

Regards 
Girshwin 
SC
Susan C's update10 Dec 2020, 16:22
Reviewer Update
I am still waiting - have not been contacted by anyone - in writing or by phone! Beyond ridiculous!