Very Poor Card Delivery Experience!

I have been trying to get my new card delivered by DSV couriers since the beginning of December but having been getting terrible service from the Courier company. They promised to deliver on two occasions and missed the delivery time and date and when I contacted them they said the card is now in their vault.

The DSV Call Centre Staff are also very inexperienced and Rude!

I honestly expect a lot better from Discovery in making this process more efficient and streamlined!