NM
Nicolet M
1 reviews | Active since Aug 2018
04 Jun 2021, 05:52
Very bad customer service and business ettichs
They promise to give you 5000 discovery miles when you refer clients. But when refering clients there is no exact explimanation onbhow to peofeed so when you refer a person an sms is sent amd from there if they click on that it doesnt takebyou to the specific web you gotta jump through ropea ajd eventially when the account is opened and it was done wrong thwy dont give you your discovery miles they just say sorry ne. How pathetic
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Replies (1)
Discovery Bank's replyOfficial
04 Jun 2021, 07:34Good day Nicolet
Thank you for reaching out to us. The Friend Referral process and steps are explained both on the Discovery Bank app and Discovery website.
Thank you for reaching out to us. The Friend Referral process and steps are explained both on the Discovery Bank app and Discovery website.
Discovery Bank clients with a Discovery Miles Account can refer anyone, and new
clients must open a qualifying Discovery Bank account to get the Discovery Miles
. For a –
•Discovery Bank Transaction Account on the bundled fee option, each gets 1500 Discovery Miles
•Discovery Bank Card Account, each gets 2500 Discovery Miles
•Discovery Bank Suite, each gets 5000 Discovery Miles.
These are the only accounts that qualify for Friend Referral Rewards.
The referrer must use their unique referral code to invite someone to join Discovery Bank, and the new client must enter the referral code when they join on the Discovery Bank app, otherwise we won’t allocate Discovery Miles to the referrer.
The new client must make their own transaction within 60 days. Transactions Discovery Bank makes, like debiting fees, don’t qualify.
We’ll reward you with Discovery Miles if you refer a qualifying client to us between 14 May and 31 October. This is someone who opens a qualifying Discovery Bank account and makes their own transaction within 60 days.
Should you require any further assistance please contact us on ***.
Regards
Sibongile
Regards
Sibongile
Discovery Bank's reply04 Jun 2021, 07:34
Official
Good day Nicolet
Thank you for reaching out to us. The Friend Referral process and steps are explained both on the Discovery Bank app and Discovery website.
Thank you for reaching out to us. The Friend Referral process and steps are explained both on the Discovery Bank app and Discovery website.
Discovery Bank clients with a Discovery Miles Account can refer anyone, and new
clients must open a qualifying Discovery Bank account to get the Discovery Miles
. For a –
•Discovery Bank Transaction Account on the bundled fee option, each gets 1500 Discovery Miles
•Discovery Bank Card Account, each gets 2500 Discovery Miles
•Discovery Bank Suite, each gets 5000 Discovery Miles.
These are the only accounts that qualify for Friend Referral Rewards.
The referrer must use their unique referral code to invite someone to join Discovery Bank, and the new client must enter the referral code when they join on the Discovery Bank app, otherwise we won’t allocate Discovery Miles to the referrer.
The new client must make their own transaction within 60 days. Transactions Discovery Bank makes, like debiting fees, don’t qualify.
We’ll reward you with Discovery Miles if you refer a qualifying client to us between 14 May and 31 October. This is someone who opens a qualifying Discovery Bank account and makes their own transaction within 60 days.
Should you require any further assistance please contact us on ***.
Regards
Sibongile
Regards
Sibongile