KW
Kelly W

1 reviews | Active since May 2021

17 Jul 2023, 15:03

UTTERLY DISGUSTED...........DON'T WASTE YOUR TIME OR YOUR MONEY

This bank is an absolute hoax. The person telling you about it and trying to talk you into changing banks, has a stake and gain in you changing banks, as they get referral reward points. The person who calls and sets it up, doesn't ask what your reasons are for joining and weather you actually qualify for those gains. To top it all, they are more expensive. DON'T WASTE YOUR TIME AND YOUR MONEY WITH DISCOVERY BANK AS ALL THEY WILL TELL YOU IS THAT THE INFORMATION IS AVAILABLE ON THE WEBSITE TERMS AND CONDITIONS AND YOU SHOULD HAVE READ THEM, WHEN YOU REALISE THE BANK IS DOING NOTHING FOR YOU.

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Replies (2)
Discovery Bank
Discovery Bank's reply18 Jul 2023, 07:24
Official
Hi Kelly

Thank you for your feedback, we do apologise for the experience that you have had with us.

We are always working towards to creating a better banking experience for our clients. Please can you provide us with more information on what you were referred to the website for and further context so we can be able to further assist.  

Kind regards,
Mpho 
Discovery Bank
Discovery Bank's reply18 Jul 2023, 11:11
Official
Hi Kelly

We do see that a complaints case has been logged by our Specialist Bankers, our Complaints team will reach out to you to further assist. 

Kind regards,
Mpho