Utter Nonsense

I deposited R1000 into my Discovery bank account of which R222 suddenly went missing from my account on the 11th of February without any charges or transaction showing why the money disappeared from my account. When I called Discovery no one could give me a conclusive answer as to what happened to my money and no one was willing to return the money back into my account. When I asked them to investigate I was told that I would need to send a screenshot of the transaction which I fail to understand why as they have access to my details and can clearly see the transaction who they them selves had admitted that they could not give me a reason as to why money went missing from my account. After spending a significant amount of time on hold while they "looked into it" I was hurried off the phone and told to email another customer service....I fail to understand how they can just take money from my account without cause or reason.