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Andrew van der spuy
1 reviews | Active since Jul 2011
08 Sept 2015, 09:37
USELESS SUPPORT STAFF
Discovery card and therefore FNB who does the admin is the worst i have ever encountered. I posted a complaint over the weekend regarding a system error 217 when i tried to transfer funds available between my discovery card and my FNB platinum card. this basic request after 3 ****ing days still has not been sorted. please whoever is considering banking with either Discovery Card or FNB, do yourself a favour and look elsewhere. These people are beyond incapable of running a financial institution and therefore your funds. **** you FNB you assholls!!!
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Replies (1)
Discovery Bank's replyOfficial
08 Sept 2015, 11:50Hello alvds85,
Thank you for your comments and for bringing this matter to our attention.
We called your cellphone number this morning at approximately 11:45 however we were only able to leave a voice message.
As per our message, we will make contact with you again, in order to discuss your query and find a way forward.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comments and for bringing this matter to our attention.
We called your cellphone number this morning at approximately 11:45 however we were only able to leave a voice message.
As per our message, we will make contact with you again, in order to discuss your query and find a way forward.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Best regards,
Discovery Bank's reply08 Sept 2015, 11:50
Official
Hello alvds85,
Thank you for your comments and for bringing this matter to our attention.
We called your cellphone number this morning at approximately 11:45 however we were only able to leave a voice message.
As per our message, we will make contact with you again, in order to discuss your query and find a way forward.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comments and for bringing this matter to our attention.
We called your cellphone number this morning at approximately 11:45 however we were only able to leave a voice message.
As per our message, we will make contact with you again, in order to discuss your query and find a way forward.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Best regards,