1 reviews | Active since Sept 2013
useless staff at discovery
<p>Called discoverycard in May to reverse a charge on my credit card by Netstar. Then after over 10 days they acknowledged that my telephonic cancellation was acceptable and that the merchant had 30 days to respond to the dispute.</p> <p>Now its over 2 months and discovery says that they need a written cancellation. (Spoke to Simphiwe and Ndivhoho - both supervisors at Discoveycard)</p>
Dear aslamarbee
Thank you for your comments and for bringing this matter to our attention.
As per our telephonic conversation this afternoon.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for your patience while we resolve this query.
Your reference number is – ********** 959
Dear aslamarbee
Thank you for your comments and for bringing this matter to our attention.
As per our telephonic conversation this afternoon.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for your patience while we resolve this query.
Your reference number is – ********** 959