Useless service from Discovery Bank

Item: Discovery Bank
Rating: 1
Author: Tracy O

Don't use Discovery Bank. Paid my c/card and have sent multiple PoP's. Discovery can see the pmnt made in Aug but cannot allocate because of an internal error. Keep promising to sort it out and phone me back. Now in Oct and nothing!!!!

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Replies (1)

Discovery Bank's replyOfficial

20 Oct 2020, 13:06

Hi Tracy

Kindly accept our apologies for the delayed response.

We are very concerned to have heard about your experience with Discovery Bank.

We will investigate the reason why you had experienced this failure and will deal with it accordingly.

in the interim our systems indicate that your payment has been allocated to your account.

Please accept my sincerest apologies for all inconveniences this has caused you.

Regards
Girshwin

Discovery Bank's reply20 Oct 2020, 13:06

Official