1 reviews | Active since Feb 2010
useless dsv road logistics delivery
i was on my discovery app, got msg to arrange new card, to avoid delays, which i clicked. the next day i got sms from dsv road logistics. when i checked my credit card it only expires 08/24 (10 mths time). i cannot understand the logic why i must renew the card so early. The time arranged for delivery was 12-2pm on monday 9th oct. on 9th oct i got a call early morning, ringing like 4 times, by time i got to answer, call was ended. i also checked outside to see if they were at my gate, which they were not. I then tried to call the dsv road logistics back several times in the day and was unable to get through. This morning early i got a call from dsv road logistics re time to arrange delivery. i asked what about the 9th oct delivery that was arranged. I rearranged my whole day on the 9th oct and spent the whole day yesterday waiting for dsv road logistics to deliver. This is just an inconvenience and a waste of my time. Your dsv road logistics is useless and irritating your customers. the consultant tried to make appointment for fri 13th, however i am not available. i said to him this is an inconvenience and that i would take up the matter with discovery bank.
Thank you so much for bringing this my attention.
I have organized for an urgent delivery for your card and your case number is ***1.
RegardsNkhensani
Thank you so much for bringing this my attention.
I have organized for an urgent delivery for your card and your case number is ***1.
RegardsNkhensani
