USELESS CUSTOMER SERVICE

<p>I got a message from Discovery that they need my ID copy in order to do KYC, they sent their courier driver to pick up a copy on the 29th August, to date my account has been frozen with reason KYC not done. Its over 3 weeks since the driver took my copy and Discovery claim non receipt. i"ve tried calling them several time and being told my issue is being escelated but nothing has been done. I'm so disappointed with their service</p>