IM
Ian M

1 reviews | Active since Feb 2011

20 Jun 2017, 15:13

Useless card delivery service

<p>The courier company(CCD Couriers) contracted to deliver Discovery Cards are useless.</p> <p>Scheduled with me to deliver 14th June between 09h00 -10h00, I made arrangements to stay at home but they arrived an hour and a half late after which I'd already left.</p> <p>Consequently they scheduled with me to deliver 15th June between 09h00 -10h00, I made arrangements to stay at home again but they arrived an hour and a half late AGAIN after which I'd already left.</p> <p>On the 16th June(public holiday) at 07h03 I received an SMS stating they were unable to contact me and I should call (021) ********** .</p> <p>No contact attempt had been made as stated in the SMS, I called th number and it just rang without answer!</p> <p>Since then no communication has been made and I still dont have the card.</p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Discovery Bank
Discovery Bank's reply21 Jun 2017, 09:51
Official

Dear lanmc100

Thank you for your comments and for bringing this matter to our attention.

One of our s****ed consultants will be in contact shortly.

We sincerely apologize for any inconvenience caused in this matter.

Thank you for your patience while we resolve this query.

Your reference number is – ***