dN
denise N
1 reviews | Active since Jan 2023
02 Mar 2026, 09:52
USELESS BUNCH OF ****
I am absolutely sick and tired pf the service from this bank!!!! Every year is a struggle when I need forms to be stamped and signed. ALL the other online banks respond within 2 days BUT DISCOVERY IS FULL OF ****ING ****. I have been calling for the past 3 weeks and they keep telling me they will escalate my request to the letters department. PLEASE NO NOT EVER BANK WITH DISCOVERY, YOU WILL GET NO JOY OR ASSISTANCE!!!! I am demanding management or head office to contact me or urgently forward my requested documents!!! Reference number - ***9
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Discovery Bank's replyOfficial
02 Mar 2026, 10:13Hi there
I apologize for the experience that you have had with us.
Your case has been handed over to our executive relationship manager who will reach out to you directly to assist with your complaint.
Kind regards,
The Discovery Bank Team
I apologize for the experience that you have had with us.
Your case has been handed over to our executive relationship manager who will reach out to you directly to assist with your complaint.
Kind regards,
The Discovery Bank Team
Discovery Bank's reply02 Mar 2026, 10:13
Official
Hi there
I apologize for the experience that you have had with us.
Your case has been handed over to our executive relationship manager who will reach out to you directly to assist with your complaint.
Kind regards,
The Discovery Bank Team
I apologize for the experience that you have had with us.
Your case has been handed over to our executive relationship manager who will reach out to you directly to assist with your complaint.
Kind regards,
The Discovery Bank Team