bK
bradley K

1 reviews | Active since Jul 2021

14 Dec 2023, 15:40

Useless bank

Been with this bank for years now and also used the medical aid properly dissapointed in the bank my account was just frozen with no notification and when i called could not get any help sitting in december now with no money thanks to this useless bank truly going to move all my products away from this ****ty bank

0
Replies (4)
Discovery Bank
Discovery Bank's reply19 Dec 2023, 18:37
Official
Hi Bradley 

We apologise for the experience you have had with us. 

You have a ***** lock on your account, when this lock is placed we will always send a notification. Your account is currently under investigation, once the investigation has been complete the investigator will provide you with feedback. 

Alternatively do not hesitate to contact our team directly on ***. 

Best regards,
Mpho 
bK
bradley K's update18 Jan 2024, 09:10
Reviewer Update
when will this investigation end ?

Discovery Bank
Discovery Bank's reply20 Mar 2024, 15:03
Official
Hi Bradley 

We cannot confirm the turn around time for ***** investigations. 

Please contact our ***** team directly for feedback. 

Best regards,
Mpho 
bK
bradley K's update20 Mar 2024, 15:04
Reviewer Update
what number do i contact them on