sM
siphephelo M

1 reviews | Active since May 2026

22 May 2026, 16:21

USELESS BANK!

I regret the day I decided to bank with discovery because no one seems to know how to help. Over the past 2 days I have been sent from pillar to post about the same issue and NO ONE is doing anything to help. I have sent emails, followed up, called and still no one is helping. This is honestly a nightmare! I am currently on the call which has been going on for the past 75 minutes, half the time I am on hold and when I do eventually speak to someone, they 'warm transfer' me to someone else, who also warm transfers to someone else who is just as clueless.

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Replies (1)
Discovery Bank
Discovery Bank's reply22 May 2026, 16:44
Official
Hi there, we apologize that you feel this way.

Please receive this as confirmation of receipt and acknowledgement of your query.

In the interim, kindly send us a DM briefly explaining your query so we may conduct the necessary escalations with relevant departments for a quicker a smoother resolution.

Kind regards,
The Discovery Bank Team