RT
R T

1 reviews | Active since Feb 2015

18 Sept 2019, 14:03

Useless Bank

Stay away from this bank. Have been waiting for over 3 months just to get a replacement card. Cant even order a card from their App. It takes forever for a call to be picked and if you happen to get lucky and get someone to pick the call, the agents are clueless. Issue gets escalated each time and a call is clogged, with empty promises of someone to get in touch and address the issue.

0
Replies (1)
Discovery Bank
Discovery Bank's reply19 Sept 2019, 17:25
Official
Good day Raymond 

Thank you for bringing your concerns to our attention. 

An email has been sent to you by one of our Executive relationship managers requesting more information from you in order to assist with resolving your query. 

Please respond to the email with the required information.

Kind regards